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The Rules Have Changed: Follow ALL Your Twitter Followers Today

by Ryan Rancatore on November 1, 2009

The debate over whether or not to return-follow all of one’s Twitter followers has been hotly contested for some time.  Today, this debate should come to an end.  Effective immediately, you should follow every single Twitter user that follows you.

First, some background.  On Twitter, when another user follows you, he or she receives your tweets in their timeline.  Something you did or said piqued curiosity, and this user wants to read more from you.  Whether or not you follow them back is completely up to you.

Personally, I follow everyone back.  Why?  To me, it is a matter of respect.  I liken a new Twitter follower to a cocktail party attendee who walks up to me while I am already speaking.  Not following them back is the equivalent of turning to walk away as they begin to add their thoughts to the conversation.  You wouldn’t be this rude in person, would you? Why should Twitter be any different?

Those who disagree with me have their reasons, and have voiced them publicly (most notably, Robert Scoble).  A few of these reasons:

  • Some followers are spammers and bots.
  • Following too many users clutters the timeline.
  • It is impossible to keep up with x # of users.

I will admit, these were all valid points – until Twitter introduced lists.

Twitter lists are a way to individually segment and categorize users based on any criteria you wish.  Lists can be public or private.  If you want to create a private list of your top 25 Tweeters, the only person that will know about the list or its members is you.  See where I am going with this?

With Twitter lists, you can devote your undivided attention to a small group of Twitter users – all while respectfully return following everyone who has followed you.  Brilliant!

Shaq

"Follow me and I'll follow back. Except you, Kobe..."

Essentially, now you can have your Twitter cake and eat it too.  If you are Ashton Kutcher or Shaq, you can return follow all 3 million of your followers, while still listening to only a small, specific list of users. (Imagine the excitement some would feel upon receiving an email notifying them that Shaq was following them on Twitter – wow.)

When building your digital personal brand it is easy to lose focus of just how important the human element can be.  Take a millisecond to click a button* and show each follower that you care what they have to say too – whether or not you actually give them your full attention is up to you.  (*Or, use an auto-follower tool, like this one)

Do you still disagree with me? Or, if you’ve been following a select group, have I convinced you to change your tune and bulk-follow everyone right back?  Let me know!

Update: Lots of counter opinions in the comments below, loving the healthy debate!  One quick point I want to add:

Many of my favorite tweeters today I found because they originally followed me (and I followed back).  While sometimes tedious, I sort through my list of “all friends” every day, looking for interesting tweets and the people who write them – hoping to learn from and connect with these folks.  I likely never would have found them otherwise.  There is nothing fake or insincere about this.  Just the opposite, I want to open the lines of communication to anyone and everyone.

Update # 2: You have to appreciate when someone comes along and sums up your argument better than you can – in 140 characters or less!  @TreyPennington follows all his followers, and chimed in by saying, “Just seemed like paying attention to folks paying attention to me was only honorable thing to do.”  And now, Twitter lists allow you to do so, while still keeping most of your attention on the specific tweeters you know and love. 

Crowd image by Matthew Field . Shaq image by Keith Allison.

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  • Interesting. I wouldn't always follow everyone that follows me though. What I do though is every time someone new follows me, I click through to view their bio, and last few tweets. If it seems we have quite a bit in common (if they tweet about charity, startups, social entrepreneurship, etc), then I follow them back. If not, I don't for now. There was someone I didn't follow back, but when that user sent an @ message to me with an insightful comment on something I tweeted, I sent an @ message back, and followed that person. I check every single one of my @ messages, even if I don't know the user, because if they're RTing my content, I want to listen.

    I have a question though. I'm a Twitter user and I'm 17. Should I follow a different set of rules to be safe?
  • Crystal,

    Wow, you are certainly wise beyond your years! The foundation you have in
    place across the web is extremely impressive, for a person of any age.
    First, I think the process you have in places for screening followers is
    perfectly fine. You might be right...being 17, (with parents, presumable
    college applications, etc) auto-following everyone might unintentionally
    throw in some unsavory characters that aren't appropriate (to follow, or to
    be seen as following). Although, as you know, via @replies any Twitter user
    can communicate with any other user - no way to avoid every spammer out
    there.

    I can tell that you are using social media to listen, learn, and engage -
    that's the point that some folks miss, and the reason behind my original
    post here. Keep up the good work. Best of luck, Crystal!

    Ryan
  • waylow
    DON'T BE AFRAID TO UN-FOLLOW SOMEONE! The best point that has been made in the argument to follow everyone that follows you is that you may happen to find someone who dishes out great content, and who knows, maybe even become real live friends one day? That's fine, return the follows, but giving someone the boot because their content isn't up to par is something that should not only be accepted, but encouraged. I just dropped a tweeter after months of annoyance due to over-tweeting, and I feel like a 50 lb bag of bird seed has been lifted from by back. What's the reasoning in filtering this guy using lists to the point where I'm not going to see his tweets at all? Might as well just UN-follow and be selective in who I want to keep up with. It's true, you wouldn't brush someone off at a cocktail party who wanted to talk to you, but you also wouldn't call or email that person everyday after that if you didn't really like the person. To sad thing is for my fallen tweeter is that I liked the subject he posted on, but 10 tweets an hour is too much... but that's a whole different topic for another day.
  • This seems entirely reasonable. If you've given someone a fair shot and
    they end up being a spammer, or close to it, no issue in cutting ties. I'm
    not advocating you go out of your way to ruin your own Twitter experience,
    that is for sure.

    Your cocktail party point is a great one - after listening to some buffoon
    at a party go on and on, it is only natural to eventually tune them out.
    But hey, at least you gave them a shot, right? I think the Twitter practice
    you've suggested here is a perfect middle-ground that mimics real life
    interaction.
  • I strongly disagree. I used to follow everyone back. Then I went to Mexico for a week and didn't have internet access - when I came back, my Twitter account was hacked up and full of spam.

    I unfollowed everyone, and refollowed my friends and contacts. Now the only way I find out about spam on Twitter is when everyone else is complaining about it. I never get it myself because I don't open myself up to it.

    And I agree with Robert - it doesn't make me feel better when someone follows me back. You either want to follow me or not, and if you don't want to follow me but are for some asinine reason you won't be an effective follower anyway. You won't retweet my links or interact with me, so why do I want you as a follower?

    People who need to be followed back just because they are following are using social media not for connecting, but for boosting their self-esteem.
  • Thanks for stopping by and commenting, Monica! I appreciate your opinion.
    This is actually quite the interesting scenario. I see that prior to this
    post I was already following you on Twitter, and you weren't/aren't
    following me. Roughly, you have about 6000 followers and follow 500. (I
    don't mean what is coming next to sound rude at all, please don't take it
    that way)

    My takeaway from these numbers is that for roughly every 11 people you
    speak to, you are willing to listen to 1 of them.
    As I mention in my post...nobody would act this way at a cocktail party or
    business meeting, why is it OK online?

    I realize I might be a lone wolf in my thinking here - wouldn't be the
    first time! Maybe I'm overly sensitive...I just can't find it in me to tell
    some people they aren't worthy of my attention, especially when tools exist
    to ensure I can still keep track of those most important to me.
  • No worries about offending me - you didn't. Plenty of people criticize me for this.

    The way I choose to follow people is whether they interact with me on Twitter. Period. It's not that I am only listening to 1 out 11 people, it's that the other 10 are following me but not reaching out - not talking to me, not retweeting any links I put out, etc. Who's to say they are really "listening"? If they were, wouldn't they eventually want to add to the conversation? Take their turn?

    You're a great example. To say I'm not listening to you just because I'm not automatically following you back on Twitter is a lie. I came to your blog, I read your post, I commented on it. Now that you've connected with me on Twitter (rather than just following me quietly) I've followed you back (that was actually before I read your comment :), not because of it). Essentially, I initiated the conversation between us even though you followed me.

    I also want to point out that people use Twitter in very different ways, and a lot of people use it to get information rather than to have conversation. Also, people have varied interests that may only overlap one way. I like marketing and have a blog about marketing. You like marketing and kittens, and have a blog about kittens. You may follow me for marketing news, but I'm not going to follow someone back who likes kittens and marketing but only posts about kittens.

    I could probably give you 3 or 4 more reasons, but I'll just end it here. I've tried the following thing both ways and the way I'm doing it now works best for me.

    And I encourage everyone else to try only following people they WANT to follow and see if they enjoy Twitter more :).
  • Solid points, Monica. Of course I have counter arguments, but lets just
    agree to this: the social web is a place to be unique, and everyone has
    their own way of doing things. I might strongly believe in one thing, and
    preach it here in my blog. But really, everyone needs to do what works for
    them - and I can't argue with that!
  • Perhaps this should become part of people's profiles. If I automatically follow my followers, I can list myself as "auto-follower"...
  • @Ryan (great name!) Interesting. I've seen some folks actively
    mention "follow me and I will follow back". I'm realizing from the above
    comments that some people probably view that statement negatively.
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